Privacy Policy
This privacy policy sets out how Hugo & Green uses and protects any information that you give when using this website: www.hugoandgreen.com.

Hugo & Green is committed to ensuring your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured it will only be used in accordance with this privacy statement.

Hugo & Green may update this policy from time to time by updating this page. We recommend you check this page occasionally to ensure you are happy with any changes.

What We Collect

We may collect the following information:

• Name

• Contact information including email address and telephone number

What We Do With the Information

We use this information to better understand your needs and provide you with a more tailored service. In particular, we may use it for:

• Internal record keeping

• Improving our products and services

• Sending occasional promotional emails about new products, events, or other information you may find interesting (only if you have opted in)

Security

We are committed to keeping your information secure. To prevent unauthorised access or disclosure, we have suitable physical, electronic and managerial procedures in place to safeguard the data we collect online.

How We Use Cookies

This site uses cookies to enhance your experience. Cookies are small text files stored on your device to help the site function more efficiently. They may be used to:

• Remember your preferences

• Track website usage via third-party services like Google Analytics

You can disable cookies through your browser settings. For guidance, visit www.aboutcookies.org.

Links to Other Websites

Our website may contain links to other websites of interest. However, once you leave our site, we are not responsible for the protection of any information you provide to those sites. Always review the privacy policies of other websites.

Personal Information Collected and Why

1. Site Visit Tracking

We use Google Analytics to understand how visitors interact with our website. It helps us improve functionality and content. Google Analytics collects non-personally identifiable data such as:

• Browser type

• Device

• Location

• IP address (we do not have direct access to identifiable information)

Google may store this data outside of the UK, but it is certified under the EU-U.S. Privacy Shield. For more information, refer to Google’s privacy policy.

2. Contact Forms & Email

If you contact us via the contact form or email, the information you provide will be used solely to respond to your enquiry. We do not store this information on the website’s database.

About This Website’s Server

This website is hosted in the UK. All data transferred between your browser and the website is encrypted and delivered via HTTPS. Image processing is managed by a third-party content delivery network (CDN), which does not process or store personal data.

Third-Party Data Processors

We use trusted third-party services to support our website functionality and marketing efforts. These include:

• Google Analytics (data insights and performance tracking)

These providers comply with applicable data protection legislation to the best of our understanding.

Data Breaches

Should any data breach occur that may compromise personal data, we will notify all affected parties and relevant authorities within 72 hours, where applicable.

Data Controller

The data controller for this website is:

John Kitchin
Trading as

hugo & green
3 Hanningtons Lane, Brighton, BN1 1GS
Email: john@hugoandgreen.com

 

Changes to This Privacy Policy

This privacy policy may be updated to reflect legal or operational changes. We encourage users to revisit this page regularly to stay informed.